PRIVACY POLICY

1. Our Approach to Privacy

At CityGlowHotel, privacy is not a checkbox — it’s a responsibility. We don’t collect more than we need, and we never share without purpose. This policy explains what we collect, why, and how we keep it safe.

2. What This Covers

This policy applies when you:

Visit cityglowhotel.com
Send us a booking inquiry
Subscribe to emails
Use curated links to hotel partners

3. What We Collect

a) Direct Input

Name, email, country, preferences
Messages or notes you send

b) Automatic Data

IP address (anonymized), browser type
Pages visited, duration of stay
Device and referral source

4. How We Use Data

To recommend hotels and respond to you
To personalize user experience
To analyze trends for site improvement
To send updates (if you opt in)
 We never sell or profile your data.

5. Cookies & Analytics

We use cookies for navigation, speed, and analytics. You may opt out via browser settings.
Analytics tools (e.g., Google Analytics) help us understand user behavior in anonymized form.

6. How We Protect It

All data is stored on secure EU servers and protected by:

HTTPS encryption
Access control policies
Encrypted backups and firewall systems
Only authorized staff access your data.

7. Who We Share With

Only when needed:

Hotel partners (if you submit interest)
Analytics providers (anonymized data)
Legal bodies (if required by law)
All partners comply with GDPR.

8. Your Rights

You may request:

Access, correction, or deletion of your data
Withdrawal of consent
A complaint to your local authority
Contact: welcome@cityglowhotel.com

9. Retention

We keep data only as long as necessary:

Inquiries: 12 months
Analytics: 26 months
Newsletters: until you unsubscribe
After that, it’s deleted securely.

10. Policy Changes

Any updates will appear on this page. Major changes may be communicated by email. CityGlowHotel
 ul. Wspólna 61
00-687 Warsaw, Poland
Email: welcome@cityglowhotel.com
Phone: +48 22 407 21 19