cookie policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how visitors interact with our content, enhance performance, and provide a better user experience.
Some cookies are essential for the website to function. Others are used for analytics, preferences, or marketing purposes — but only with your consent.

2. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are required for the operation of our website. They allow you to navigate pages, submit forms, and access secure features.
Session identifiers
Security tokens
Load balancing controls
These cookies cannot be disabled via cookie settings.

b) Analytical / Performance Cookies

Used to collect anonymized information about how visitors use our site. These help us improve usability and identify technical issues.

Page visits
Click paths
Bounce rates
Time on site
We use tools like Google Analytics (with anonymized IPs) under strict data processing agreements.

c) Preference Cookies

These cookies remember your selected settings — such as language, location, or previous hotel filters — to personalize your browsing experience.

d) Marketing Cookies

We may use third-party cookies (e.g. Meta Pixel, Google Ads) to track conversions or deliver ads relevant to your interests — but only if you explicitly consent.

3. Cookie Duration

Cookies can be:

Session cookies: deleted when you close your browser Persistent cookies: remain on your device for a defined period (e.g. 1 day to 2 years) Details of specific cookie lifespans are available via our cookie consent banner.

4. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Customize your preferences by category
You can modify your consent settings at any time by clicking the “Cookie Settings” link in the footer. You
may also delete cookies via your browser settings.
Please note: disabling certain cookies may affect website functionality.

5. Third-Party Cookies

We may embed content or links from third-party platforms (e.g. Google Maps, hotel booking partners). These services may set their own cookies, which we do not control. You are encouraged to review their respective policies.

6. Updates to This Policy

We may revise this Cookie Policy as technologies or regulations evolve. All updates will be posted on this page with a new effective date. We recommend reviewing it periodically.

7. Contact

For any questions or concerns regarding our cookie usage or your data rights, please contact: CityGlowHotel
ul. Wspólna 61
00-687 Warsaw, Poland
Email: welcome@cityglowhotel.com
 Phone: +48 22 407 21 19